bd399 Terms and Conditions
Please read these complete terms and conditions carefully before using the bd399 platform. This document provides detailed information about your rights and responsibilities.
1. Introduction and Acceptance
Welcome to the bd399 platform (www.bd399.cam). These terms and conditions ("Terms") form a legal agreement between bd399 and its users. By browsing our website, opening an account, or using any of our services, you agree to comply with these terms and conditions in full.
These Terms must be read together with our Privacy Policy and Responsible Gaming Policy, which form an inseparable part of these Terms.
bd399 reserves the right to change, amend, or update these Terms at any time. Any changes will take effect from the date they are published on the website, and by continuing to use the service you will be considered to have accepted the revised Terms.
2. Account Registration and Management
Eligibility Requirements
To open an account with bd399, you must meet the following conditions:
- You must be at least 21 years of age.
- You are operating the account in your own name and for your own benefit.
- Your registration and use of an account does not violate your local laws.
- You have not previously had an account banned or closed by bd399.
One Account Policy
Each person may hold only one account. Opening multiple accounts is strictly prohibited. If bd399 detects multiple accounts belonging to the same person:
- All accounts will be closed immediately.
- Any bonuses and benefits received will be cancelled.
- Deposited funds may be returned after verification.
Providing Accurate Information
You must provide complete, truthful, and accurate information at the time of registration. If false or incorrect information is provided, bd399 may suspend or cancel your account at any time and forfeit all bonuses and winnings.
Account Security
It is your responsibility to keep your login details (username and password) completely confidential. If any unauthorized activity is detected on your account, notify our support team immediately. Allowing third parties to use your account is strictly prohibited.
3. Deposit and Withdrawal Policy
Accepted Payment Methods
bd399 supports the following payment methods:
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|
| bKash | ৳500 | ৳1,000 | Within 1 Hour |
| Nagad | ৳500 | ৳1,000 | Within 1 Hour |
| Rocket | ৳500 | ৳1,000 | Within 1 Hour |
| Upay | ৳500 | ৳1,000 | Within 1 Hour |
Withdrawal Verification Process
bd399 reserves the right to verify your identity before processing a withdrawal request. The following documents may be required for verification:
- A copy of your National ID (NID) or passport.
- A bank statement or proof of mobile banking transaction.
- Proof of ownership of the deposit method.
Source of Funds
All funds deposited on the bd399 platform must come from a legitimate source. Any attempt to deposit funds from an illegal or suspicious source will result in immediate account suspension and the necessary legal action will be taken. bd399 is actively committed to preventing money laundering.
4. Bonus and Promotion Terms
Welcome Bonus
New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳5,000. To receive this bonus, the following conditions must be met:
- A wagering requirement of 20 times the bonus amount must be fulfilled.
- The wagering requirement must be completed within the specified time period from the date the bonus is awarded.
- Not all games may contribute equally to the wagering requirement for this bonus.
- Winnings earned from the bonus must have the wagering completed before withdrawal.
General Bonus Rules
- A user may participate in a promotion only once.
- Bonus funds cannot be withdrawn directly.
- bd399 reserves the right to change, cancel, or withdraw any bonus offer at any time.
- In cases of bonus abuse, bd399 may forfeit the bonus and any associated winnings.
VIP and Cashback Program
bd399's VIP program has four tiers, and each tier provides weekly cashback:
- Bronze: Up to 0.2% weekly cashback
- Silver: Up to 0.4% weekly cashback
- Gold: Up to 0.6% weekly cashback
- Platinum: Up to 0.8% weekly cashback
5. Gaming Rules and Fair Play
Fair Play Policy
bd399 is committed to ensuring a fair and transparent gaming environment for all users. All games available on our platform are developed by recognized providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and other trusted developers, who use independently tested and certified Random Number Generators (RNG).
Prohibited Activities
The following activities are strictly prohibited on the bd399 platform:
- Playing games using bots, automated software, or artificial intelligence.
- Colluding with other players to manipulate game outcomes.
- Attempting to gain abnormal winnings by exploiting technical errors or bugs in the platform.
- Operating multiple accounts in the names of family members for the purpose of gaining bonus benefits.
- Attempting to hack, DDoS, or conduct any form of cyber attack against the platform.
Technical Issues and Dispute Resolution
If a technical issue occurs in any game or transaction, bd399 reserves the right to cancel that game or round. In such cases, the wagered amount will be returned to the user's account. In the event of any dispute, bd399's system logs and database records will be considered the final evidence.
6. Intellectual Property Rights
All content on the bd399 website — including logos, trademarks, designs, text, graphics, software, and other materials — is the exclusive property of bd399. Reproducing, distributing, modifying, or using any part of this content for commercial purposes without prior permission is prohibited. Limited use for personal and non-commercial purposes is permitted.
Intellectual property rights for third-party games and software available on the bd399 platform remain with the respective developers and providers.
7. Privacy and Data Protection
Data Collection and Use
bd399 uses your personal information only to provide services, verify identity, process transactions, meet legal obligations, and improve the quality of our services. Your information is not sold to third parties. To learn about our complete data policy, please read the Privacy Policy page.
SSL Security
All data transmission on the bd399 platform is protected by SSL (Secure Sockets Layer) encryption. Your financial and personal information is stored using the highest security technology.
8. Limitation of Liability
To the maximum extent permitted by applicable law, bd399 will not be liable for:
- Service interruptions caused by internet disconnection or technical failure.
- Losses caused by issues with third-party software or services.
- Accidental disclosure of user account information to a third party.
- Any circumstances relating to gaming outcomes that are beyond the user's control.
- Force majeure events such as natural disasters, government restrictions, or other unavoidable circumstances.
9. Responsible Gaming Commitment
bd399 is firmly committed to ensuring responsible gaming. We believe that gaming should be an entertainment activity, not a solution to financial hardship. The following protective measures are available on our platform:
- The ability to set daily, weekly, and monthly deposit limits.
- A Self-Exclusion option — the ability to temporarily or permanently pause your account.
- Reality Check notification feature.
- 24/7 support in Bengali to assist players who are experiencing difficulties.
To learn more about responsible gaming, please visit our Responsible Gaming page.
10. Account Suspension and Closure
Closure by the User
You may request to close your account at any time. To make a request, contact our support team via 24/7 live chat or email. All pending withdrawals will be completed before the account is closed and any verified balance will be returned.
Closure by bd399
bd399 may suspend or permanently close your account under the following circumstances:
- Violation of these Terms.
- Involvement in fraudulent or deceptive activities.
- Providing a false identity or age.
- When required to meet a legal obligation.
11. Applicable Law and Dispute Resolution
These Terms will be governed in their interpretation and application by applicable law. Any dispute will first be attempted to be resolved through direct negotiation. If a resolution cannot be reached through negotiation, both parties agree to resolve the dispute through a mutually agreed mediator.
For any disputes, complaints, or comments, please contact our support team:
Support: 24/7 Live Chat (in Bengali)
12. Miscellaneous Provisions
Entire Agreement
These Terms, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between bd399 and the user. Any prior oral or written promises or understandings made before this document are replaced by these Terms.
Severability
If any part of these Terms is found to be unenforceable by a court or arbitral tribunal, that part will be removed and all remaining provisions will remain in full effect.
Language
These Terms are written in Bengali. If translated into any other language, the Bengali version will be considered the original and authoritative version, and in the event of any dispute the Bengali version will take precedence.
Contact
If you have any questions or comments about these Terms, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 on the website (in Bengali)
For more information, please see our FAQ page and About Us page.